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Email Templates

Email Templates let you create standardized email messages that plug into Workflows. Use them for things like onboarding notifications, role change confirmations, and department transfer communications.

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Important: Email Templates provide consistent messaging but are only delivered when activated through a Workflow. Templates alone do not send emails.


Email Templates interface

What You Can Do​

You can create new templates with dynamic content using variables, edit existing ones to adjust messaging, and delete templates you no longer need.

Example: New Employee Welcome Email​

A "New Employee Welcome Email" template might include:

  • Personalized greeting: "Welcome, {{first_name}}!"
  • Essential first-day information and schedule
  • Key contact details for IT support and HR assistance

When a Workflow triggers this template, each email gets personalized automatically with the right user details.

Template Variables​

You can personalize templates using these dynamic variables:

User Information

  • {{first_name}} - User's first name
  • {{last_name}} - User's last name
  • {{username}} - User's system username
  • {{display_name}} - User's display name
  • {{email_address}} - User's email address
  • {{password}} - User's password (only available for users created via Adcyma; removed after use)

Organizational Details

  • {{manager_name}} - Direct manager's name
  • {{manager_email}} - Direct manager's email address
  • {{company_name}} - User's company
  • {{department}} - User's department
  • {{job_title}} - User's job title

Get More Variables​

If you need additional user attributes for your templates, contact our support team at support@adcyma.com and we'll add the variables you need.